Grieving Scots widow targeted by Amazon scam given £2k cash back by bank

A grieving Scots widow whose financial institution denied her fraud declare after callous scammers stole £2,000 from her financial savings has gained her a refund after the Daily Record highlighted her plight.

Margaret Eggatt fell sufferer to a complicated textual content rip-off from an unknown quantity declaring she had made a fee to Amazon.

A con artist posed as an Amazon worker and controlled to realize get right of entry to to the pensioner’s checking account.

The 68-year-old, who lives in Livingston, was once having sleepless nights after Santander refused to pay again the stolen money, which integrated her pension and PIP fee.

Delighted Margaret is now over the moon and taking a look ahead to a dream two-week cruise across the Mediterranean in a couple of weeks that have been deliberate ahead of the robbery.

She stated: “If it wasn’t for the Daily Record then I should not have gotten my a refund.

“I don’t know what state I would have been in or what I would have done.

“I’d be sitting with out a cash.

“A huge weight is off my shoulders now and when Santander phoned I couldn’t believe it.

“I’m over the moon.

“I am a bit nervous about my cruise as it’s the first time I’ll have been away without [her husband] Michael but I am looking forward to it.

“Getting the cash again ahead of the cruise is this sort of aid as I used to be in debt.”

Margaret Eggatt
She gained a textual content message on her telephone which became out to be an elaborate rip-off

Margaret gained a textual content message from an unknown quantity declaring she had made a £79.99 fee to Amazon.

As she does not have an account with the retail massive, she known as the quantity to question the fee and claims a person who stated he labored for the e-commerce corporate replied.

He apologised for the trade’ mistake and advised Margaret to obtain an app known as AnyDesk to get money back.

Unknown to the pensioner, the app is a faraway help instrument and lets in anyone to get right of entry to your software in case you supply a code.

Soon after she spotted that over £2,000 have been taken from her checking account in two bills.

The devastated gran, who continues to be grieving the lack of husband of 49-years Michael, was once left overdrawn and in debt ahead of her first vacation with out him.

Margaret was having sleepless nights when Santander denied her claim
Margaret was once having sleepless nights when Santander denied her declare

Her financial institution Santander to start with denied her two fraud claims in a bid to retrieve her lacking money.

After a Daily Record article was once printed on Margaret’s devastation, the financial institution modified their choice and refunded the cash.

Margaret has now advised other people to stay wary and forget about any suspicious textual content messages however added that if any person did to find themselves in a an identical place, to touch police.

A spokesperson for Santander stated: “We take protecting our customers from fraud and scams extremely seriously and have a great deal of sympathy for people targeted by these criminals.

“We have reviewed Mrs Eggatt’s case, including her specific personal circumstances, and have decided to refund the £2,079 fraudulently taken.”

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